We Can Build Your Personal Travel Experience From Scratch
Complicated itinerary? Need help making decisions about your trip? You can take advantage of professional help from Purple Dragon. We have heard just about every question already and we are very creative with solutions to complicated requests.
In most cases our extensive website should be all you need to choose the best destinations as well as the itineraries that include the features you want the most. Purple Dragon has an collection of nearly one hundred "modular" all-inclusive tours in ten countries. We have used decades of experience in our part of the world to create programs that suit almost every interest and budget. In some cities, like Bangkok, Phuket, Hanoi, Saigon and Siem Reap, we have several different programs. We are happy tweak our packages to make them a better fit for our customers. You can request reservations through our online booking form and simply tell us what you want us to change. However, we do ask that you first read the information about the programs we offer and familiarize yourself with our prices and the hotels we use.
We have two decades of experience planning personalized travel programs in the ten countries where we live and work, and can make the difference between a mediocre experience and the trip of a lifetime. Think you can handle this on your own? Lots of luck! We have the right people in the right places to produce a top quality experience. And it doesn't necessarily cost more than doing it on your own (especially factoring in your time and costly mistakes). Leave it to the professionals!
If you have sifted through what we offer and want something completely different, or you want a complex itinerary that visits the places we offer, we are happy to create a program that fits your requirements. We are pleased to answer simple questions within reason. If you think it looks easy to plan a complex trip to places where you don't speak the language on your own, we wish you the best of luck. We cannot understand why anyone would want to waste their time.
We Sometimes Charge For Our Services
Just like your accountant, lawyer, physician, personal trainer, marriage counselor, interior designer or architect, we are professionals with many years of experience. Consequently, our time is not free. We would love to spend all of our time dispensing free advice and quoting prices that are already published on this website. However, we prefer to spend our time focusing on the needs of customers who have already chosen to put their travel arrangements in our hands, and who also expect prompt and efficient service.
The sad fact is that some people try to use us as a free information resource and end up putting together their own trips on the cheap, yet they would not dream of doing the same thing with other professional people. (Not even a hair stylist will give you free haircut to see if you like it or not.)
Unfortunately, these people usually have a second-rate experience and our valuable time is wasted when we could be spending it taking care of customers who are serious about using our services. Other people pick our brains endlessly about a trip they never intend to buy, or are comparing three or four different tour companies to get "ideas" or the cheapest price. If you fit into one of these categories, we are happy to help you, but we charge a fee.
Our Three Email Policy. In our experience, potential customers can make a decision about whether to work with us or not after exchanging three emails with questions and our answers. At that point, at our option, we may ask you for a deposit to continue to work with you. The deposit is is $40 to $75 per hour, depending on who you are working with, your intended destinations and the time of year you pan to travel. There is a four hour minimum. If you purchase travel arrangements equal to five times the deposit we request, you can apply what you have paid to the cost of the arrangements you make. We do not book any hotels or other arrangements, or check availability for anything unless we have have a deposit or full prepayment in hand. Deposits are not refundable. If unused, they expire 120 days after the date the deposit is made.
Getting Answers to Your Travel Questions
We've been in your shoes ourselves and encountered most of the problems you might face, both online and while traveling. don't be afraid to ask a question, no matter how silly you think it may be. However, many commonly-asked questions are already answered on our FAQ Page. If yours is not answered, the simple form on that page will get our attention quickly.